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Shipping & Delivery

How long will it take to receive my order?

Pinky and Kamal will ship your goods within 24-72 business hours of order placement. Once your parcel has been dispatched from our warehouse, you will be emailed your unique tracking number. We always aim to get your parcel to you as soon as possible

Will I need to pay duties and taxes when ordering from the EU?

Duties and taxes will be calculated at the checkout, once your address has been input. We’re incredibly excited to announce that we will continue shipping to the EU even with the recent changes to duties and tariffs. Behind the scenes, we’ve been wor

Will I need to pay duties and taxes when ordering from the US/CAN?

Duties and taxes will be calculated at the checkout, once your address has been input. We’re incredibly excited to announce that we will continue shipping to the US even with the recent changes to duties and tariffs. Behind the scenes, we’ve been wor

I've not received shipping confirmation for my purchase?

Please take note of whether your purchased items are on PRE-ORDER, all items on pre-order are flagged in the product description on the product page alongside the date that they are set to be shipped. If the item you ordered is not on pre-order and y

What are the terms for free shipping?

Our free shipping offer is currently available within Location only. International orders do not qualify for free shipping, irrespective of the order value. For international shipping queries, our customer service is more than happy to provide furthe

Which shipping company do you use?

For Domestic orders within Australia we use Australia Post where your item will be tracked to your door. All International orders are shipped via FedEx International, ensuring fast, reliable delivery with full tracking from our door to yours.