We are here to help, if you have any other questions at all we would absolutely love to help!

pinky-and-kamal

Pinky and Kamal will happily assist with an exchange for another size, colour or item, subject to availability, should your request meet the returns criteria. Please apply for a return via our RETURNS PORTAL. If you have any further enquiries please

Can I exchange my order?

Returns & Exchanges

How long will it take to receive my order?

Will I need to pay duties and taxes when ordering from the EU?

Will I need to pay duties and taxes when ordering from the US/CAN?

I've not received shipping confirmation for my purchase?

What are the terms for free shipping?

Which shipping company do you use?

Shipping & Delivery

Can I get a refund if I have a change of heart/the item doesn't suit?

Under which circumstances can I get a refund?

Will you provide a return label?

Faulty Claims, Order Issues & Support

Can I return my order purchased via a stockist?

International Shipping

International Returns

International Orders

Can I get a refund on an order that I purchased on sale?

Can I use a discount code during a sale?

Can I apply more than one discount code during a Sale?

I ordered yesterday and the sale stared today, can I be reimbursed?

I ordered yesterday and a new promotion was announced today, can I add this offer to my order?

When can I expect to receive the order that I purchased on sale?

I've not received an email confirming that my order has been shipped?

I need to exchange an item I ordered during the Black Friday Sale, how long will this take?

SALE T&C's

Are your garments true to size?

Do all colours fit and feel the same?

Are your crops supportive?

Which styles offer support for a bigger bust?

Will the leggings stretch and lose shape?

Fit & Sizing

What are your clothes made from?

Do your crops have breast pads?

Are your garments sweat proof?

Are any of your pieces comfortable/appropriate for pregnancy?

Do you restock?

Are your products sustainably made?

Product Design & Information

How do I wash and care for my garments?

Does your seamless range pill?

Product Care

Can I pay in instalments?

How do I apply my store credit or discount code?

Where can I find my discount code?

Can I apply multiple discount codes at once?

Payments & Discounts

Do you offer collaboration or partnership opportunities?

How can I inquire about a collaboration opportunity?

MEDIA, MARKETING & PR

Can I exchange my order?Updated 2 months ago