We are here to help, if you have any other questions at all we would absolutely love to help!

pinky-and-kamal

We want you to be 100% satisfied with your purchase, this is why we&#x2019;re happy to offer a 14 day change of heart/warranty period for full-priced items, from the date of delivery.&#xA0;<div data-block-id="block-77687d9a-a95f-43de-a726-76004a78259d">*NOTE: We do NOT refund any sales items, this includes flash sales, samples sales and purchases with discount codes used against them. Credit notes are also strictly non-refundable.</div> EU/UKFor returns originating from the EU/UK, customers are responsible for arranging and covering the cost of return shipping. If the item is deemed faulty, we will happily reimburse you for your return shipping expenses. Returns can be lodged via the <a href="https://pinky-and-kamal.loopreturns.com/#/" style=" text-decoration: none;" id="isPasted">RETURNS PLATFORM</a>.&#xA0; USA/CANIf you&apos;re located in USA/CAN, a return label will be automatically generated for you via our <a href="https://pinky-and-kamal.loopreturns.com/#/" style=" text-decoration: none;">RETURNS PLATFORM</a> once your return is lodged.You will only be charged for the return label once the return has been processed, unless the item is faulty, in which case we will cover the return shipping cost.No printer? Not a problem! There&apos;s an option to manually write the return details and drop the parcel off at your local post office, if that&#x2019;s easier for you.

We want you to be 100% satisfied with your purchase, this is why we’re happy to offer a 14 day change of heart/warranty period for full-priced items, from the date of delivery. EU/UK. For returns originating from the EU/UK, customers are responsible

International Returns

International Orders

Will I need to pay duties and taxes when ordering from the US/CAN?

Will I need to pay duties and taxes when ordering from the EU?

International Shipping

Can I get a refund on an order that I purchased on sale?

Can I use a discount code during a sale?

Can I apply more than one discount code during a Sale?

I ordered yesterday and the sale stared today, can I be reimbursed?

I ordered yesterday and a new promotion was announced today, can I add this offer to my order?

When can I expect to receive the order that I purchased on sale?

I've not received an email confirming that my order has been shipped?

I need to exchange an item I ordered during the Black Friday Sale, how long will this take?

SALE T&C's

Can I get a refund if I have a change of heart/the item doesn't suit?

Under which circumstances can I get a refund?

Will you provide a return label?

My item arrived faulty, what do I do?

Can I exchange my order?

Can I return my order purchased via a stockist?

Returns & Exchanges

How long will it take to receive my order?

I've not received shipping confirmation for my purchase?

What are the terms for free shipping?

Which shipping company do you use?

Shipping & Delivery

Are your garments true to size?

Do all colours fit and feel the same?

Are your crops supportive?

Which styles offer support for a bigger bust?

Will the leggings stretch and lose shape?

Fit & Sizing

What are your clothes made from?

Do your crops have breast pads?

Are your garments sweat proof?

Are any of your pieces comfortable/appropriate for pregnancy?

Do you restock?

Are your products sustainably made?

Product Design & Information

How do I wash and care for my garments?

Does your seamless range pill?

Product Care

Can I pay in instalments?

How do I apply my store credit or discount code?

Where can I find my discount code?

Can I apply multiple discount codes at once?

Payments & Discounts

Do you offer collaboration or partnership opportunities?

How can I inquire about a collaboration opportunity?

MEDIA, MARKETING & PR

International ReturnsUpdated 8 days ago