*Items purchased during a sale are strictly non-refundable.* If you would like to return your purchase we'd be happy to process an exchange or provide a credit note upon safe return of the garments. If the item is faulty please notify us right away a

<div data-block-id="block-8cbe5786-c020-41b8-aaa2-22264cef80b7" id="isPasted">*Items purchased during a sale are strictly non-refundable.* If you would like to return your purchase we&apos;d be happy to process an exchange or provide a credit note upon safe return of the garments. If the item is faulty please notify us right away and we&#x2019;ll happily replace the goods, subject to availability, upon receiving the faulty return. We must be notified within 60 days of any faulty items to organise a replacement.&#xA0;</div><div data-block-id="block-77687d9a-a95f-43de-a726-76004a78259d">*NOTE:&#xA0;we DO NOT refund any sales items, this includes flash sales, samples sales and purchases with discount codes used against them. Credit notes are also non-refundable.</div>

Can I get a refund on an order that I purchased on sale?

Please note that we experience a higher than usual volume of orders during our sales events event, this may affect your order's processing time. We expect to ship your parcel within 2-7 business days from your order date (excluding ALL orders with it

Please note that we experience a higher than usual volume of orders during our sales events event, this may affect your order&apos;s processing time. We expect to ship your parcel within 2-7 business days from your order date (excluding ALL orders with items on pre-order), we appreciate your patience and understanding and can&apos;t wait for you to receive your beautiful order &#xFEFF;&#x1F642;&#xFEFF;

When can I expect to receive the order that I purchased on sale?

Please take note of whether your purchased items are on PRE-ORDER, all items on pre-order are flagged in the product description on the product page alongside the date that they are set to be shipped. If the item you ordered is not on pre-order and y

Please take note of whether your purchased items are on PRE-ORDER, all items on pre-order are flagged in the product description on the product page alongside the date that they are set to be shipped. If the item you ordered is not on pre-order and you&apos;ve not received shipping confirmation, please check your spam/junk inbox then email us&#xA0;at info@pinkyandkamal.com if you still cannot find it, this could be due to a stock discrepancy which can occur during busy sale period, we appreciate your patience and understanding during this time :) &#xA0;

I've not received an email confirming that my order has been shipped?

Sale offers can not be applied to previously placed orders nor can the sale be combined with any other discount codes. Our system allows for only one discount code to be used at a time. Sometimes this can include sales codes / promotions in conjuncti

<div data-block="true" data-editor="3fudm" data-offset-key="e7nqj-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="e7nqj-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Sale offers can not be applied to previously placed orders&#xA0;nor can the sale be combined with any other discount codes.&#xA0;Our system allows for only one discount code to be used at a time. Sometimes this can include sales codes / promotions in conjunction with store credits - if you&#x2019;re having trouble redeeming a store credit, send us an email at&#xA0;<a href="mailto:info@pinkyandkamal.com" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(0, 123, 255); text-decoration: none !important; background-color: transparent;" target="_blank">info@pinkyandkamal.com</a>.</div></div><div data-block="true" data-editor="3fudm" data-offset-key="2ve4c-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="2ve4c-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Please note&#xA0;that our discounts codes are one-time use and cannot be applied to multiple purchases. Once the sale period ends, the offer officially ends, as much as we would love to accomodate, please do not email us asking to extend the offer&#xA0;&#x2661;</div></div>

Can I apply more than one discount code during a Sale?

We are here to help, if you have any other questions at all we would absolutely love to help!

SALE T&C's

Can I get a refund on an order that I purchased on sale?

When can I expect to receive the order that I purchased on sale?

I've not received an email confirming that my order has been shipped?

Can I apply more than one discount code during a Sale?