Absolutely (for full priced items)! We want you to be 100% satisfied with your purchase, this is why we’re happy to offer a 14 day change of heart/warranty period, from the date of delivery. Please login to our RETURNS PORTAL.
We have a 14 day change of heart policy, from the date of delivery, in which case you are welcome to return your purchase of a full priced item for a refund, exclusive of shipping, as long as the items are in their original condition and have not bee
If you're located in Australia or the USA, a return label will be automatically generated for you via our RETURNS PLATFORM once your return is lodged. You will only be charged for the return label once the return has been processed, unless the item i
If your order is missing items, incomplete, or includes faulty or damaged products, we require clear photo or video evidence showing the issue. This helps us understand what went wrong and ensures we can process your claim efficiently. Please lodge y
Pinky and Kamal will happily assist with an exchange for another size, colour or item, subject to availability, should your request meet the returns criteria. Please apply for a return via our RETURNS PORTAL. If you have any further enquiries please
We are not responsible for refunding or exchanging any Pinky and Kamal goods purchased via one of our stockists, it is the customers responsibility to contact the stockist directly with proof of purchase and adhere to the stockists unique returns pol